What Information Does 980 Collect?
When you register and use the 980 platform, we collect several categories of information necessary to operate our services safely and effectively. This includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Payment information: Details relating to MYR deposits and withdrawals, including the payment method used such as local e-wallets or bank transfers. Card numbers and full bank account details are never stored on our servers.
- Device and browser information: Device type, operating system, web browser, IP address, and time zone. This data is used to detect unauthorised access attempts and improve the user experience.
- Usage data: Pages visited, games played, session duration, login frequency, and transaction activity within the platform.
- Cookies and tracking technologies: 980 uses session cookies and persistent cookies to maintain login sessions, save user preferences, and analyse traffic in aggregate.
Collecting this information is necessary to keep your account secure, process your MYR transactions accurately, and continually improve your experience on the platform.
How Is Your Information Used?
980 uses the information collected for the following purposes, all directly related to operating the platform and serving Malaysian users:
Ensuring every account is valid and belongs to an eligible individual aged 18 and above.
Processing MYR deposits and withdrawals securely via supported local payment methods.
Sending important notifications about your account, transactions, policy changes, or platform updates.
Analysing usage patterns to improve features, performance, and the overall experience for Malaysian users.
980 does not use your information for any third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies Used
The 980 platform uses cookies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit a website. Several types of cookies are used on this platform:
- Session cookies: Used to maintain your login status throughout an active session. These cookies are automatically deleted when you close your browser.
- Persistent cookies: Saving user preferences such as interface language and display settings for a more convenient experience on future visits.
- Analytics cookies: We collect aggregated data on platform usage patterns for internal improvement purposes. This data cannot be used to personally identify you.
You can manage cookie settings through your web browser. However, disabling all cookies may affect certain functions on the 980 platform, including the login process and account management.
Data Storage, Security & Sharing
All personal information collected by 980 is stored on servers protected with SSL encryption and strict technical security measures. Access to users' personal information is restricted to staff or systems that require it to carry out their responsibilities.
Data retention periods depend on operational requirements and applicable laws. Active account data is retained for the duration the account remains open. After an account is closed, certain information may be retained for an additional period for legal compliance and audit purposes.
980 does not sell or rent users' personal information to any third party. Information is only shared with external parties in the following limited circumstances:
- Payment service providers used to process your MYR transactions, bound by strict confidentiality agreements.
- Official requests from legitimate Malaysian law enforcement agencies with relevant jurisdiction.
- Minimum technical requirements set by the platform's hosting infrastructure or cybersecurity providers.
Your Rights as a User & How to Contact Us
As a 980 platform user, you have certain rights regarding your personal information, including:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may update or correct inaccurate personal information via your account settings or by contacting customer support.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal information, subject to legal and operational requirements that may obligate us to retain such data for a specified period.
- Right to Object: You may object to the use of your information for certain purposes, including receiving marketing communications.
To exercise any of the rights above, or if you have any questions about this privacy policy, please reach out to the 980 customer support team through the available channels on the platform. You may also contact us via email at: [email protected]
980 reserves the right to amend this privacy policy from time to time. Any changes will be published on this page. Continued use of the platform after such changes take effect will be considered acceptance of the updated privacy terms. If you have any further questions, please refer to our FAQ section.